Frequently Asked Questions
At VittaBlue, we want you to have all the information you need before making a decision. In this section, you'll find answers to the most frequently asked questions about our machines, their operation, maintenance, shipping, and service.
FAQ
What is Vittablue and what type of solution does it offer?
We are a Spanish company specializing in the distribution of water dispensing equipment and multifunction solutions for home, professional, and office use, integrating high-precision reverse osmosis, digital control, multiple temperature settings, and automatic cleaning technologies. Two models are available:
- Vittablue 1.0 Pure model, focused on purified hot and cold water.
- Vittablue 2.0 Pro model, which also allows you to prepare coffee, tea and infusions.
Where both offer a premium, sustainable solution without the need for jerrycans.
How does Vittablue differ from a traditional water dispenser?
Vittablue does not use jugs or bottled water.
It purifies water through a complete reverse osmosis system, removing up to 99% of contaminants and allowing water to be dispensed in programmed quantities, at multiple temperatures and with internal self-cleaning, something that other traditional dispensers do not offer.
Who is the Vittablue machine designed for: home, office, or both?
Both models are designed for demanding homes as well as offices, clinics, studios and businesses, adapting to different consumption volumes thanks to their continuous production system and electronic control.
What type of filtration does Vittablue use?
Vittablue uses a high-precision reverse osmosis system, combined with a double bio-organic filtration process, remineralizing filters and additional technologies depending on the model, guaranteeing pure, balanced water with an excellent natural taste.
How many filtration stages does the reverse osmosis system have?
The Vittablue system features multiple filtration stages, including:
- PCT remineralizing filter: retains sediments, removes chlorine and neutralizes odors.
- Reverse osmosis (RO) membrane: removes up to 99% of contaminants, heavy metals and bacteria.
- T33 organic remineralizing post-filter with coconut shell: improves flavor and provides essential minerals.
In the multifunction model, specific filters are added depending on the selected function.
Is the water produced by Vittablue safe for daily consumption?
Yeah.
Vittablue water is completely safe for daily consumption. Thanks to its advanced filtration system, it provides exceptionally pure, balanced, and high-quality water, ideal for everyday drinking and for preparing hot beverages.
What are the benefits of using alkaline pH-regulating stone filters?
This filter helps regulate the water's pH, providing essential minerals, improving the taste, and promoting more balanced, gentle, and pleasant hydration. It also helps neutralize acidity and improves the overall water quality for healthier daily consumption.
What is a hydrogenated water generation system?
It is a technology that enriches water with molecular hydrogen, known for its antioxidant properties. It helps reduce oxidative stress and improve the quality of daily hydration.
What types of coffee can be prepared with the Vittablue 2.0 Pro multifunction machine?
The Vittablue 2.0 Pro multifunction machine allows you to prepare American coffee, using ground coffee or capsules, according to the consumer's preference.
It also offers a comfortable and versatile experience, ideal for offices and professional spaces looking for quality, speed and ease of use in a single machine.
What type of tea can be used in the Vittblue 2.0 Pro multifunction machine?
All types of teas and infusions can be used. The machine allows you to adjust the water temperature to preserve the properties of each variety.
Do Vittablue products require a direct connection to the water supply?
Not necessarily.
The first Vittablue 1.0 Pure machine model works without installation, using an external 6-liter tank, while the Vittablue 2.0 Pro model, by giving the user the option, according to their needs, of having a hybrid installation, can be connected to the electrical network which is ideal for more continuous consumption in offices and professional spaces.
Is professional installation necessary or can it be done at home?
Professional installation is not required.
Both machine models are designed for easy, no-construction installation that can be done from the comfort of your home, thus generating significant savings for the users who purchase them, always following the manufacturer's instructions.
Does the machine perform automatic internal cleaning?
Yeah.
Vittablue incorporates automatic anti-scale, descaling, autoflushing and self-cleaning systems for both models, which keep the system in optimal condition and prolong the machine's lifespan.
How often do the filters need to be changed?
Filter replacement depends on usage and filter type, but is generally required every 6 to 12 months. The machine will automatically notify you when a change is necessary.
In which areas is the shipment made and how long does it take for the machine to arrive?
Vittablue ships both domestically and internationally, including to countries in Central Europe. Within Spain and Portugal, orders are expected to arrive at the customer's address within 48-72 business hours of processing. Internationally, including all countries in Central Europe, the estimated delivery time is 3-7 business days. Please note that delivery times may vary slightly depending on the destination country, season, or logistical conditions, but you will always receive a tracking number to monitor the status of your shipment.
Is it possible to receive advice on choosing the right model?
Yes of course.
At Vittablue we offer personalized advice at all times to help you choose the model that best suits your needs, whether for your home, office or business.